Shipping policy

At NORGRT, we strive to ensure timely and reliable delivery of all orders. Please review our shipping policy carefully.

Shipping Locations

  • We currently ship nationwide across Pakistan.

  • International shipping is not available at this time unless stated otherwise.

Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time is 2–5 business days, depending on your location.

  • Delivery timelines may vary for remote or rural areas.

Delivery times are estimates and may be affected by factors beyond our control, including weather conditions, operational delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout and vary based on location and order size.

  • Any applicable Cash on Delivery (COD) charges will be clearly shown before order confirmation.

Cash on Delivery (COD)

  • COD is available across most cities in Pakistan.

  • Customers must ensure availability at the provided delivery address to avoid delays or failed deliveries.

Failed or Returned Deliveries

  • Orders returned due to incorrect address details, unavailability, or refusal to accept delivery may be subject to additional reshipping charges.

  • Repeated failed deliveries may result in order cancellation or restriction of COD service.

Order Tracking

  • Once your order is dispatched, tracking details will be shared via Instagram Dm, where available.

Delays & Responsibility

  • Once an order has been dispatched, NORGRT is not liable for delivery delays caused by external factors.

  • We will, however, assist customers in resolving delivery-related concerns where possible.

Policy Updates

NORGRT reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon being posted on our website.